How i10X Works
An agent that executes, not merely triggers
i10X goes beyond webhooks and rule-based automations. It retains the complete process context, works across every system, and manages handoffs now handled by your ops team.
Point-to-Point vs. Process Execution
What sets a process-carrying agent apart from a webhook chain
Webhooks fire without follow-up. Rules handle isolated steps without memory. i10X retains state throughout.
Process Context Retention
Agent retains state across every system
Once i10X completes step 1 in Salesforce, its result reaches step 3 in Xero and step 4 in Slack. The agent carries context forward, so no one must pass it between systems.
Unlike point-to-point integrations, process execution keeps the full workflow context with the agent rather than a human coordinator.
Bidirectional Actions
Beyond reading: it creates records, updates fields, and sends messages.
At each step, i10X creates the ERP sales order, updates the CRM opportunity stage, and sends the Slack notification to the right channel. It logs timestamp, triggering condition, and exact field values for every action.
The audit log lets you inspect any run, reverse an individual step, and schedule exports to your SIEM or data warehouse.
Human-in-the-Loop Routing
For a judgment call, the agent pauses and asks the person responsible
i10X handles suitable steps unattended. If a condition needs a real decision, it pauses, presents the precise question with full process context, and sends it to the authorized decision-maker. Processing resumes exactly where it paused.
Access and Audit
Designed around enterprise access controls
Process access by role
You set each agent's permission boundary. It reads and writes only the systems and fields you authorize. Credentials are stored and scoped for each integration.
Run audit trail
The log records every action: timestamp, triggering condition, system, and field values before and after. Export runs to your SIEM or data warehouse on schedule. Available on Growth and Enterprise plans.
Rollback by step
Reverse any agent action from the run log without undoing the workflow. This helps when a step causes an unexpected downstream result.